NOTE: You must have a Ubiquiti Store account to return/replace or credit purchased items.
* Please Sign Up a secure new account before proceeding. https://ubiquitistore.com.au/my-account/
PLEASE: FOR FAULTY OR DAMAGED ITEMS ONLY 1 WARRANTY REQUEST PER ITEM.
YOU CAN SELECT MORE THAN ONE ITEM TO RETURN IF YOU ARE RETURNING MULTIPLE ITEMS FOR REFUND.
- AFTER SIGNING UP, PLEASE CONTACT US AND LET US KNOW THE ORDER NUMBER RELATING TO THE ITEMS YOU WISH TO RETURN. WE WILL THEN ASSIGN THE ORDER TO YOUR ACCOUNT, SO YOU CAN COMPLETE THE RETURN PROCESS.
No order selected.
Once you’ve logged in (or signed-up and logged in), click here to see your orders and access the warranty system.
- If you can’t see your order, please contact us with the original Ubiquiti Store Order Number, and we’ll assign it to your account.